✦ Keitoshiero ✦

WELCOME!
Commissions: ◉ CLOSED

• Commission Info
• Commercial Work
• About Me

Please fill out either of the 2 following forms carefully.

• Order Form

Keitoshiero's Commission Form

✦CLIENT DETAILS✦
Name & Pronouns:Payment Method:(PayPal/ PH GCash/ PH Bank)Timezone: (best time to contact you?)✦COMMISSION DETAILS✦
Comm Type: (Semi-realistic, Realistic, etc)Character Size: (Headshot, bust, etc.)No. of Character:Background: (Simple/Detailed? Specify)Character Info: (Physical traits, personality, etc.)Comm Info: (What do you want to see in the illust?)Visual reference: (link | pics)Deadline: ( None | Specify if Urgent | 1-2 months)Response Waiting Time: (1-3 days | 1 week)(Consider your order canceled If I do not respond to your allotted time. In this way, you can find another artist.)

Copy the form above, fill it, and send it to 1 of my contacts:
[email protected]
Instagram: keitoshiero.io
Twitter: keitoshiero
Discord: Keito#7270It's best to contact me through Email or Discord. But if you came from FB, just message me there.By filling out this form, you have read and agreed to my TOS.

⏳Turnaround Time (TAT): It takes about 20+ hours to finish an illustration in a span of 1-2 weeks depending on its complexity, my current workload, and/or life commitments.⚠️ It's not certain when your turn will come. Any offense or harassment about how long it's taking will not be tolerated.❌ I'm currently not accepting any commissions with an urgent or specific deadline.*Please refer to the Commission Tracker below to see my current waitlist.

DOS & DON'TS

• Terms of Service (TOS)
• Commission Tracker
• Commission Type
• Commission Form
• Sample Works

HOW TO ORDER?▪ INQUIRY & ORDERING ▪
① Read at least the General terms in my TOS.
② Fill up my Order Form or message me.▪ AGREEMENT & PAYMENT ▪
③ Order Confirmation & Quotation is sent. Consult me for adjustments.
④ Commission details discussion. Send your reference(s). An Invoice is sent once we have an agreement.
⑤ Pay invoice in 3 days. Send proof of payment.Clients should pay 100% upfront but can pay 50% upfront and 50% after final sketch approval. (Paypal/ GCash or PH. Bank)▪ PRODUCTION & DELIVERY ▪
⑥ Sketch phase (5 major revisions). Initial sketches are sent for approval.
⑦ Once fully paid, the cleaned-up sketch is sent and you lose the right to a full refund.
⑧ Color phase (3 minor revisions). Work-in-progress(WIP) pics are sent for reviews.
⑨ Art is finalized.
⑩ Delivery of the hi-res file(s) with the transparent watermark version. You may choose to submit a review⭐* You will be informed ASAP if anything occurs that will drag the progress. Please message me after days of no updates.

❖Terms of Service❖

Effective date: June 2021
Updated: February 2022These terms only apply for private commissions and are not applicable for commercial use, therefore the art can be only used for the personal purposes of the client.Inquiries regarding Commercial work, its usage, and other relevant information should be discussed by both parties.T.O.S is subject to change without notice. Discussion of anything regarding the T.O.S with the artist is allowed prior to commissioning. Some terms will not apply if the artist and client have an agreement.»»---------------------------------------------------------------««1. GENERAL TERMS of SERVICE• Payment first. If I cannot start your commission, you will receive a full refund.
• Pieces will only be drawn in my style.
• Your contact information must be active (for commission payment, updates, reviews and approvals)
• Changes or enhancement of the artwork beyond recognizable is prohibited without my consent.
• Please do not do anything to inconvenience others.
• Turnaround Time (TAT): It takes about 24+ hours to finish an illustration in a span of 1-2 weeks depending on the complexity, current workload, and/or life commitments.
⚠️Please note that there is NO physical product.2. PAYMENT• Currency accepted in USD or Philippine Pesos and can be paid through PayPal, Ko-fi, or Philippine payment services (GCash or bank transfer).
• If you think there is a possibility that you might need that money for any reason, please do not commission me.
• Clients should pay 100% upfront but can pay 50% upfront and 50% after final sketch approval.
• No address is needed when paying for goods or services via PayPal. Under "Your Shipping Address", select "no address needed". The commissioned "digital" art doesn't require shipment because it is NOT a "physical product". (PayPal)
• For PayPal payments, the recipient of the payment will always pay the Fee.
• You will be given a notice for due payment(s) before proceeding to the completion of the piece.
• You are only given 3 days to pay after the invoice is sent or it will be canceled or archived unless we have an agreement.3. PROCESS & DELIVERY
Note:
• Quote- a negotiable offer or an estimate and isn't always fixed.
• Invoice- non-negotiable and is sent before payment.This is the detailed version. ▪ INQUIRY & ORDERING ▪
1.) Buyer can avail or use the artist's services after reading the T.O.S of the artist.
2.) You may inquire and commission me through my email or direct message.
If I do not respond to the order request 24hrs from the time it is requested, it shall be deemed canceled unless the client states a specific date.▪ AGREEMENT & PAYMENT ▪
3.) Confirmation of the Order will be sent along with a quotation to you after I review your order. For adjustments to the quotation or schedule, consult with me.
4.) We'll then discuss your commission details. Send your reference(s). You will receive an invoice once we have an agreement on the quotation.
5.) Client should settle the invoice payment within 3 days. A notice is sent on the 2nd day and the order is canceled after 3 days unless both parties have an agreement.
6.) Kindly inform the artist once payment is done. Send a Proof of Payment.▪ PRODUCTION & DELIVERY ▪
7.) Initial sketch(es) will be sent for approval. You get a maximum of 5 major revisions for the sketching stage. (Please go to the next section about revisions)
8.) After full invoice payment, you will receive the cleaned-up sketch and also be informed when the production has begun, hence, you lose the right to a full refund. (See sec. 7 further below for refunds info)
9.) You have 3 rounds of minor revisions during the color stage. Major revisions/additions at the production stage are allowable but at a price. (Go to sec. 4 allowable major revisions)
10.) During production, images of work-in-progress(WIP) will be sent for review(s) depending on the complexity of the work and may have a smaller size, watermark, or have a lo-res than the finished art.
11.) The art will be finalized and finished. The time it takes to finish depends on unforeseen circumstances. You will be informed ASAP if anything occurs that will drag the progress.
12.) Then, the hi-res file(s) along with the unwatermarked version will be sent via the chosen platform.

4. REVISIONS• You get a total of 8 rounds of revisions on a commission which is 5 rounds of major revisions during the sketch stage and 3 minor revisions during the color stage.
• If more revision is required, it will cost an extra fee for an additional 1 revision per commission unless a misunderstanding from the artist's side has been made.
• Complete redraw of the final sketch is not allowed once approved. Extra charge will depend on the complexity of the redraw or you may opt to cancel the current commission. (Please go to sec. 7 below for info on cancellations)
• Major revision or additions during the production of the commission is allowable but will cost an extra charge depending on the complexity. Major revisions/ additions are not limited to changes in the pose, expressions, hairstyle, props or furniture, accessories, jewelry, etc.
• After the artwork is done, revision requests are free but only for changes in the canvas's border, color, or size.5. COPYRIGHT / USAGE POLICY----- ARTIST'S RIGHTS -----
❖ I, Keitoshiero (the artist), claim full rights to the artwork.
• I am allowed to use/distribute/publish the piece as an art book, self-promotion, as part of a portfolio, patronage services, SNS, etc. unless requested beforehand.
• I am allowed to reuse the (un)finished art and sketches from discontinued or canceled orders but not the client's original characters or designs.
• I am allowed to decline a commission under any condition and I am not required to disclose the reasons.
• Client(s) who prove to be troublesome will be blacklisted, rejected, or the commission will be canceled. (See sec. 7 further below for more info on cancellations.)----- BUYER'S RIGHTS -----
❖ Without the consent of the client, the personal information of the buyer will not be disclosed.
• You can only use the commissioned art for personal use (on SNS, profile picture or icon, wallpaper, etc.) unless an agreement has been made.
• You can use it on your YouTube channel/ monetized videos as long as the artwork isn't the main subject of profit.
• You may alter a commission, but it must still be recognizable.
• It is not allowed to remove/alter/edit my signature/ watermark (if added) on a commission, but you can resize/crop or add stickers if re-posted.
• You are not allowed to submit the commissioned piece to any kind of online or offline contests, as well as reselling or mining it as an NFT.
• You are allowed to print the art for personal purposes and claim the object(s)/ character(s) as your own.
* The following is considered copyright infringement:
• Claiming the artwork as your own.
• Using the copyrighted artwork commercially - means making money off it in any form.
• Removing the artist's signature from the artwork and altering the artwork beyond recognition without the artist's consent.6. CUSTOMER SATISFACTION• Without the client's consent, the buyer's personal information, and other info will not be disclosed.
• You will be charged if you would like your commissioned art to be done quickly under the artist's agreement and thus, you will be a top priority.
• You may send suggestions and inquire concerning the commission details, T.O.S, or the commissioned piece during the creative process.
• Should you face any trouble or concerns in regards to the commissioned art, you may contact the artist ASAP.
• Buyer shall confirm the contents after the delivery and will be informed of the completion of the transaction.
• The artist is willing to change some of the terms if asked before commissioning.

7. REFUND / CANCELLATION
P O L I C Y1.) The artist may cancel or remove any style/package/type listing until the buyer approves the quotation.
2.) If it is found out that you are using the service in violation of this agreement at any time during and after the commission process, measures shall be taken that are deemed necessary and appropriate.
3.) Please do not request a PayPal chargeback for refunds. It will be transferred back to you.
• You are not allowed a refund after the transaction is completed and once the production has started.
• If the artist cannot start the commission's production, you will receive a FULL refund.
• Cancellation of the PARTIALLY PAID order (50%) AFTER the artist had begun and sent the final sketch will get a 0% refund
• Cancellation of the FULLY PAID order (100%) BEFORE or AFTER receiving the final sketch will get a 50% refund.

8. TESTIMONIALS PRIVACY POLICYBy submitting a review, you are accepting this Data Privacy Statement where you grant your voluntary consent to the collection and processing of all Personal Data that you have disclosed to me or in the review form.1.) I ask for and may collect personal information about you such as your name, email address, your personal review/ testimonial on my service, as well as certain related information like the picture of your commissioned artwork (optional) from me, just for further verification.
2.) I may post reviews on my service that may contain personal information once you give your consent to publish your review/ testimonial. If you wish to update or delete it you can contact me.
3.) Any client reviews submitted can be used for marketing purposes and will be made accessible to the public if the client has given consent to publish.▪ TESTIMONIALS DISCLAIMER ▪
• The testimonials reflect the PERSONAL experiences and OPINIONS of clients who have purchased a commission from me. Therefore, you should not assume all clients have the same experiences.
• All individual experiences may vary.
• The testimonials are reviewed first before they are posted to verify that the one who submitted the review has taken a commission from me.
• The views and opinions of my clients do not reflect my own.